Certification exams for all five CPIM modules are offered daily with
some week-end and evening hours.
APICS offers computer-based testing (CBT) for all exams. All
appointments must be made at least 48 hours before the desired test
date. A candidate may make an appointment as much as 60 days in advance
of the test date. Testing times are made on a first-come, first-served
basis. Some periods of the year may be heavily booked. Call to schedule
your appointment well in advance of the date you wish to take the exam.
You can also register on line. Either way you are the only one who can
schedule the exam, so create a deadline for yourself and schedule the
exam when you will be ready to take it.
Test Location / Lost Info
As of this writing there are testing locations in Portland and
- Obtain an APICS customer number
If you are already an APICS member, your membership number is your
APICS customer number. If you just joined APICS, please wait until
you receive your membership card in the mail before calling to
schedule an exam to ensure the number has been processed and
transferred to Promissor testing centers.
If you are not an APICS member and have never dealt with APICS, call
APICS Customer Support to have a customer number assigned to you.
Contact APICS Customer Support by e-mail at firstname.lastname@example.org or
by telephone at (800) 444-2742 or (703) 354-8851. Please allow one
week before you call to schedule an exam appointment to ensure your
customer number is on file at Promissor testing centers.
Your customer number stays with you throughout the certification
process. Please keep it on file and use it whenever your register
for exams or order materials.
- Schedule the exam
Call Promissor Customer Care at 800-274-8399 or register online at
the Promissor Website and follow the directions to online
- Have the following information ready when you call
Your APICS customer number
Your method of payment:
- Credit card (MasterCard, VISA, American Express, or
Please note: credit cards will be charged the day of
registration - not the exam date.
- Current APICS voucher
- Guaranteed form of payment to be remitted onsite: money
order or certified check.
Name of the exam
Date of the exam
Location of the testing center
Mailing address. Keep in mind that the
certification exam information will be mailed to this address.
Check your confirmation card/receipt when
Promissor Customer Care will provide a confirmation card/receipt via fax
or e-mail within 48 hours of registration. If you would like your
card/receipt via mail, please inform the Promissor customer care
representative. If any information on the confirmation card/receipt is
incorrect, call Promissor Customer Care immediately. The confirmation
card is your receipt for payment. Keep it in a safe place.
You may also take APICS Certification exams during the APICS
For information on registering for and taking certification exams, visit
Website or call APICS customer service at 800-444-APICS or